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ZMT zurich med tech

  1. Home
  2. Sim4Life
  3. CAD Modeling
  4. 3D Viewer Rendering Issues When Using Remote Desktop

3D Viewer Rendering Issues When Using Remote Desktop

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  • S Offline
    S Offline
    Svengof
    wrote on last edited by
    #1

    Hi everyone,

    I am experiencing several rendering issues with the Sim4Life 3D Viewer when running Sim4Life on a Windows server through Remote Desktop (RDP).

    1. Colors change when selecting an individual model element. When I select the Model folder in the Explorer, all elements are displayed correctly: Screenshot 2026-08-12 161301.png However, as soon as I select an individual element within the folder, the colors of the model change significantly and no longer correspond to their normal appearance: Screenshot 2026-08-12 161442.png
    2. Elements disappear when opacity is below 100%. If I change the opacity of any element to a value below 100%, the element completely disappears from the 3D Viewer. At the same time, the colors of the remaining model are also altered, even when I select the entire Model folder again: Screenshot 2026-08-12 162026.png Screenshot 2026-08-12 162105.png

    The server has the following specifications:

    • OS: Windows Server 2019 Standard, version 1809, build 17763.8755
    • CPU: Intel Xeon Platinum 8160 @ 2.10 GHz
    • RAM: 1.50 TB
    • System: 64-bit OS, x64-based processor
    • GPUs: NVIDIA Quadro P1000, NVIDIA Tesla V100-PCIE-32GB
    • NVIDIA driver/OpenGL information:
    • Initialized OpenGL view 4.6.0 NVIDIA 539.64 [Quadro P1000/PCIe/SSE2], backwards compatible, 8 multi-samples
    • Connection: Windows Remote Desktop (RDP)
    • Sim4Life version: 9.4.2.21604

    The 3D Viewer itself initializes successfully, but these rendering problems persist. Does anyone know what could be causing this or how to fix it?

    Thanks!

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